Technology Adoption and Innovation

1. Leverage AI and digital tools to oversee the Meter Data Intelligence Center, providing strategic direction and leadership to ensure the effective collection, analysis, and management of meter data to support the organisation's objectives. 2. Leverage AI and digital tools to develop and implement advanced data management systems and analytics tools to enhance the accuracy and usability of meter data, ensuring compliance with industry standards and regulatory requirements. 3. Collaborate with various departments, including IT, Operations, and Customer Service, to integrate meter data insights into business processes, driving improvements in service delivery, billing accuracy, and operational efficiency. 4. Stay abreast of emerging technologies and industry trends to drive innovation within the center, continuously improving data intelligence capabilities and contributing to the organisation's competitive advantage.

1. Develop and implement NTL sustainable metering strategies to enhance operational performance and customer satisfaction, while maintaining data integrity through robust management and quality control processes 2. Oversee daily operations and manage a team of technicians, ensuring alignment with company goals and strategic objectives while ensuring adherence to the safety standards and regulations. 3. Coordinate and perform troubleshooting activities for metering systems. 4. Leverage AI and digital tools to manage routine maintenance schedules and respond to equipment malfunctions or failures promptly. 5. Offer technical guidance and mentorship to technicians and provide on-site safety conscious awareness and safety practices.

1. Install, calibrate, and maintain metering devices and systems used to measure and monitor non-technical losses. 2. Ensure that all metering activities comply with industry standards and regulations; Communicate effectively with supervisors and other team members regarding any issues or updates. 3. Provide technical support for loss reduction initiatives and contribute to the analysis of data 4. Leverage AI and digital tools to improve efficiency in collecting and recording data from metering systems, monitoring metering equipment performance and data accuracy, and identifying and reporting any anomalies or discrepancies. 5. Leverage digital tools to streamline preparation and submission of reports on equipment status, maintenance activities, and data findings.