Monitor virtual inventory levels and update records to ensure accurate reflection of stock availability and prevent discrepancies Review and verify incoming and outgoing shipments to ensure that all items match the order specifications and are complete Verify that the correct items are selected from inventory, properly packaged, and prepared for shipping according to customer orders Coordinate shipping logistics, including scheduling and tracking shipments, to ensure timely delivery of products to customers
Assist in implementing strategies and solutions that improve the online shopping experience, including user interface (UI) and user experience (UX) enhancements Support the technical aspects of e-commerce platforms, ensuring smooth operation and troubleshooting issues with the technology stack Collect and analyse data related to e-commerce performance, customer behavior, and market trends to provide actionable insights for business decisions Work with internal teams, vendors, and external partners to support e-commerce projects, optimize processes, and achieve strategic objectives Contribute to planning and executing digital marketing campaigns, including SEO, PPC, email marketing, and social media advertising Support initiatives that focus on reducing the environmental impact of e-commerce operations
Understand local store performance through performance analysis, creating insights or local models as needed Manage local data and databases for property research, ensuring regular data loading processes, especially for sales and loyalty card data Evaluate and manage externally purchased data sources to enhance decision-making within the team Collaborate with the property research shared service team to implement global technology plans locally, providing training and access to local data, and offering feedback for improvements Serve as the technical expert in key tools such as Excel, SQL Server and GIS, supporting team training Facilitate access to local data for other functions to improve decision-making processes Document Property Research’s data, processes, and tools systematically
1. install and configure database management systems (DBMS) software and related tools. 2. perform regular maintenance tasks, such as backups, updates, and performance tuning, to ensure optimal database operation. 3. implement and maintain database security measures to protect sensitive data from unauthorised access and breaches. 4. develop and implement backup and recovery strategies to ensure data integrity and availability in case of database failures or disasters. 5. monitor database performance and capacity to ensure scalability and efficiency. 6. optimise database queries and schema design to improve application performance. 7. collaborate with developers to design and implement database solutions that meet application requirements. 8. troubleshoot database issues and provide timely resolution to minimise downtime. 9. document database configurations, processes, and procedures. stay updated on database technologies and best practices to recommend and implement improvements.
Monitor and investigate suspect transactions and activities that pose a risk to the E-Commerce business Drive investigations into theft, pilferage, and flagged online transactions, particularly return fraud Collaborate closely with internal teams to mitigate risks and implement preventive measures
Monitor the allocation of virtual inventory to various store locations to ensure efficient distribution and optimal stock level Utilise automated workflows for the distribution of stock from the virtual warehouse Monitor and adjust inventory levels to ensure that high-demand items are consistently available in stores with high foot traffic Ensure that stores with high sales volumes have sufficient stock levels to meet customer demand and prevent stockouts Utilise AI algorithms to predict future inventory needs based on historical data, sales trends, and seasonal variations Leverage digital tools to optimise inventory allocation across different store locations